Privacy Policy

Overview

Traumana Group Services, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information you submit through our website inquiry form is reviewed and used. By using this website and submitting an inquiry, you agree to the practices described here.

This policy addresses information submitted through this website. It does not replace the separate privacy and confidentiality terms that apply to actual coaching or organizational services, which are documented in the relevant service agreement.

Information We Collect

When you complete our inquiry form, you may provide your name, email address, an optional phone number, an optional organization name, and your message content. We also receive limited technical information automatically, such as browser type and general usage data, as needed to operate the website.

Please provide only the information needed for your inquiry. Do not include detailed trauma histories, medical records, or confidential information about another person through this form.

How We Use Inquiry Information

Information you submit through our inquiry form is reviewed by Katrina B. Phillips for Traumana Group Services. It is used to respond to your inquiry, discuss your needs, and coordinate requested services.

Traumana does not sell or rent inquiry information or disclose it to unrelated parties for their marketing.

Website, Form, and Email Providers

Website hosting, the inquiry form, and email are operated through third-party service providers. These providers may process or store information as needed to operate those services. We do not control the internal practices of these providers beyond the terms of our agreements with them.

We have not independently verified every technical detail of how each provider stores or processes data. If you require specific information about a provider’s practices, please contact us and we will share what we are able to confirm.

Information Sharing

We do not sell or rent your personal information. We may share information with service providers who assist us in operating this website or delivering services, under appropriate confidentiality obligations. We may also disclose information when required by applicable law.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Online communication is not completely secure, and confidentiality may have exceptions required by law.

Your Choices

You may choose not to provide certain information, though doing so may limit our ability to respond to your request. You may contact us to request updates to your personal information. We will honor deletion requests where we are not required to retain the information under applicable legal obligations.

Non-Clinical Services

Traumana Group Services provides non-clinical consulting, training, coaching, and program development services. We do not provide psychotherapy, diagnosis, or crisis intervention. Any information shared through this website is not a substitute for professional clinical care.

Contact Us

For privacy questions or requests concerning your information, please contact us through our contact form.